Report31 May 2017Updated 2 weeks ago

Mobile Banking 2017 – Newer Technologies

As people become more and more comfortable with paying and banking on their mobiles, our survey finds security and trust are still the biggest concerns

Executive summary

Ways to bank and pay are evolving as the next generation of mobile technology emerges. This ING International Survey Mobile Banking 2017 report asks almost 15,000 people in 13 countries in Europe as well as the USA and Australia about their attitudes to the new financial services that may result: many love the convenience, but there are still concerns about security and loss of control.